Privacy Policy

Fleet Hero LLC ("Fleet Hero", "we", "our", or "us") operates the website at fleethero.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.

By using our website or placing an order, you agree to the collection and use of information in accordance with this policy.

Information you provide directly:

• Name, email address, phone number, and shipping / billing address when you create an account or place an order
• Payment information (processed securely by our payment provider — we do not store full card numbers)
• Messages and attachments you send via our contact form or support email

Information collected automatically:

• IP address, browser type, operating system, and referring URLs
• Pages visited, time spent on pages, and clickstream data
• Device identifiers and cookie data (see Cookies section below)

• Process, fulfill, and communicate about your orders
• Create and manage your account
• Send transactional emails (order confirmations, shipping updates, warranty correspondence)
• Send marketing communications if you have opted in — you may unsubscribe at any time
• Improve our website, product catalog, and customer service
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

We do not sell your personal information. We may share it with trusted service providers who assist us in operating our website and fulfilling orders, including:

• Payment processors (e.g., Stripe) for secure transaction handling
• Shipping carriers (e.g., FedEx, UPS, LTL freight brokers) to fulfill deliveries
• Email service providers for transactional and marketing communications
• Analytics providers (e.g., Google Analytics) in anonymized or aggregated form

We may also disclose information when required by law, court order, or to protect the rights and safety of Fleet Hero, our customers, or the public.

We use cookies and similar technologies to remember your preferences, keep items in your cart, and analyze site traffic. You can control cookies through your browser settings, though disabling them may affect certain features such as the shopping cart.

We use Google Analytics to understand how visitors use our site. You may opt out using the Google Analytics Opt-out Browser Add-on.

We implement industry-standard security measures including TLS/SSL encryption for data in transit and restricted access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access and receive a copy of the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing emails via the unsubscribe link in any email
• Request restriction or objection to certain processing activities

To exercise any of these rights, please contact us at privacy@fleethero.com.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the revised policy.

For questions or concerns about this Privacy Policy, please contact us at privacy@fleethero.com or write to us at Fleet Hero LLC, 1234 Commerce Way, Dallas, TX 75201.